After your payment is verified, it takes 1-3 business days to process and ship your order. This does not include weekends or holidays.
Shipping takes 2 - 5 weeks depending on where are you in the World. Please note that this is the estimation only and we do not guarantee delivery dates. Some locations (Latin America, Africa, Middle East) could take longer to deliver.
Delays may also occur as a result of International Customs Inspections. Your country's Customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. The recipient takes full responsibility for your local Government's and postal regulations regarding Import and Customs, as we cannot be held liable for any items that are not accepted into the specific country.
Most orders will be delivered by your local post service as regular registered mail, (USPS for the United States, Royal Mail for the United Kingdom). If you are not at home when the delivery is made, a notice card may be left by the postal service to advise you on how and where your package should be collected.
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be cancelled.
Order information may not appear in the tracking system until shipment, so sometimes it may show you "Tracking does not exist." Please wait 48 to 72 hours after receiving your shipping confirmation email to track your shipment. You can also send us your order number so we can chase this up for you.
Order information generally becomes available 48 to 72 hours after you placed the order.
Need more help, contact us by Email: firstname.lastname@example.org